WARRANTY INFORMATION

TWO YEAR NON-TRANSFERRABLE LIMITED WARRANTY 

To provide customers with quality shopping and user experience, we guarantee to replace or issue a refund or provide acceptable solutions for any defective products (as customers prefer) from the date of purchase up to 2 years.
Proof of purchase must be provided (Amazon order number or receipt) when making a claim to our customer support center.
 
Warranty registration may be requested within a month from the date of purchase, by sending your Amazon order number to the mailbox: support@innotruth.com.
 
The warranty is not transferable. We only provide warranty services to buyers who purchased from our Amazon store and possess the purchase proof, and not to any other purchaser or subsequent owner.
Price matching policy is not applicable. No price difference refund.
Sellers are the responsible party. Amazon allows different sellers to sell the same product, so please confirm the seller by checking the order details before contacting us.

 

WHAT IS COVERED

  1. Received defective or used (proof needed) products;
  2. Received with missing parts;
  3. Defective item under proper use.

 

WHAT IS NOT COVERED

  1. Purchased from non-Amazon channel or other physical stores;
  2. Gift without proof of purchase;
  3. Tampering/ abnormal use/ accidental damage or commercial use;
  4. Replacements and parts;
  5. Installation fee/ labor fee.

 

SHIPPING INFORMATION 

SHIPPING
Worldwide shipping is avalable for our customers.
Free shipping in the US for orders over 25$.
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges (US).
With free shipping, your order will be delivered 5-8 days after all your items are available to ship, including pre-order items.

Our story

Who we are

Who We Are

Aborder Products was founded in 2019 specializing in research and development for a variety of consumer products. Our mission is to provide the best products, from design to functionality, to your home. Aborder Products looks past sales numbers, and deeper into the consumer’s lifestyle to evaluate each product’s opportunity for improvement, strategize how they can be redesigned, and most importantly, how can we bring our consumers the best quality products at the lowest possible price.


As a fully developed corporation, Aborder seeks to build upon the opportunity and talents available in this wonderful city, in order to be the best competitor on the field. Aborder currently has a corporate office in Coral Gables, Florida where our on-site engineers inspect and test products, our designers constantly work to discover how products can be better, and our outsourcing team ventures around the world to find ways to make products of the best possible material, while giving consumers the lowest price possible.


Aborder seeks to fill your home and improve your day-to-day life in many different ways. We specialize in kitchen products such as French presses and electric kettles, décor items such as our beautifully crafted oriental rugs, floating wall shelves, and picture frames, baby products such as baby gates and toys, and for those dog lovers out there we have patented and created water fountains to keep your pet hydrated, healthy, and happy. 


Continually growing, Aborder has nine brands separate brands and counting. We continue to pull global inspiration to create high-quality products for your home.